Everything VaakuOS does across WhatsApp, email, Instagram and Messenger.
One record per customer, automations that start on their own, and a growing platform underneath. Here’s what’s live today.
One conversation, wherever it starts.
Connect your WhatsApp Business number, your sending email domain, and your Instagram and Facebook pages. Every reply ties back to the same customer, on whichever channel they used.
WhatsApp Business API
Connect through Meta's official embedded sign-in, no developer required. Send text, media and approved templates, with delivery tracked from sent to read.
Message templates
Build templates with variables for a name, a product or a discount code, and submit them to Meta for approval without leaving the dashboard.
Team inbox
In betaEvery WhatsApp conversation lands in one queue your team can read. Assigning chats to teammates and adding private notes are what we're building next.
Follow-ups that start without you.
Write a rule once. VaakuOS reacts to what a customer does, or doesn't do, so nobody has to remember to send anything by hand.
Auto-response rules
Reply the moment a keyword arrives, any hour of the day, with an approved template or a plain message.
Scheduled campaigns
Queue a campaign for a specific date and time. It moves from draft to scheduled to sent, with status tracked the whole way.
Flow builder
In betaDesign multi-step sequences with triggers, waits and branches in the visual builder. We're finishing the engine that runs every step end to end.
A customer record you can actually use.
Tags, custom fields and filters, so every conversation and campaign can pull from the same list — whatever kind of business you run.
Contact management
Store your list with tags and custom fields of any type: text, number, date or a dropdown.
Bulk import
Bring in your whole list from a CSV or Excel file, with duplicate detection and a sample template to match your columns.
Filtering and search
Filter contacts by any field, tag or status, or search by name and phone, to build the list a campaign should reach.
Campaigns you can trace to a result.
Send once or queue ahead, personalize per customer, and see what happened to every message you sent.
Send and schedule
Draft a campaign, send it immediately or queue it for later. Pause, reschedule or update several campaigns at once.
Personalization
Drop in a customer's name, product or discount code at send time, pulled straight from their contact record.
Delivery tracking
Every message is tracked from sent to delivered to read, straight from Meta's webhooks, so you know what actually reached someone.
Built to hand to a team, not just a founder.
Role-based permissions, tokens for developers, and billing that doesn’t need a spreadsheet.
Role-based access
Create roles with exactly the permissions a teammate needs, chosen from twenty-plus options across contacts, campaigns, billing and more.
API tokens and webhooks
Generate scoped tokens for your own integrations, and validate or revoke them from a single place.
Billing
Manage plans and payments through Razorpay, including add-ons, with every billing event verified by webhook signature.
Sandbox environment
Test campaigns, flows and integrations in a staging environment before anything reaches a real customer.
Data isolation and encryption
Every account's data is isolated from every other, and integration tokens are encrypted at rest with AES-256.