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CRMBeta

Connected app OAuth

Salesforce integration guide

Salesforce integration routes qualified recovery signals to revenue teams with field mapping, ownership rules, and bi-directional status updates.

Overview

What this integration does

Salesforce sends the operational data VaakuOS needs to identify abandoned intent, personalize recovery, and close the loop when revenue is recovered. The connection is designed to stay close to your existing stack, so your team can keep using current commerce, CRM, or workflow tools while VaakuOS handles recovery orchestration.

Setup steps

Launch checklist

Follow these steps in order. For beta or waitlist integrations, the VaakuOS team will confirm access before production traffic is enabled.

  1. 1

    Authorize VaakuOS with a Salesforce connected app user.

  2. 2

    Map lead, account, and opportunity fields to your CRM schema.

  3. 3

    Define ownership and routing rules for high-value recovery events.

  4. 4

    Test bi-directional status updates with a sandbox record.